The Window Depot LLC Privacy Policy

Effective Date: October 2, 2026

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, mailing or property address, email address, telephone or mobile phone number, project or service information, appointment and scheduling information, billing or account-related information, and information submitted through website contact forms, quote requests, or other communications with us. We may also collect certain technical information when you visit our website, such as browser information, device information, IP address, cookies, and website usage information.

How We Collect Information

Information may be collected when you submit a contact, quote, or service request through our website; contact us by telephone, email, or text message; request or schedule an appointment; enter into a contract or conduct business with us; provide information verbally to one of our representatives; complete a paper or electronic form; or interact with our website or online services.

How We Use Your Information

We may use information to respond to inquiries and estimate requests; schedule and confirm appointments; communicate regarding projects, orders, installations, service, and warranty matters; provide project and scheduling updates; respond to customer service inquiries; communicate regarding invoices, payments, or account matters; provide requested products and services; maintain business and customer records; improve our website, services, and customer experience; and comply with applicable legal and regulatory requirements.

SMS and Mobile Information

If you provide consent to receive SMS/text messages from The Window Depot LLC, your mobile phone number and SMS consent information will be used to communicate with you regarding the purposes for which you provided consent. Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes. We may use service providers solely as necessary to facilitate our communications and business operations. These service providers are permitted to use information only as necessary to provide services to The Window Depot LLC and are not authorized to use SMS consent information or mobile phone numbers for their own marketing purposes. Consent to receive SMS messages is not a condition of purchasing products or services from The Window Depot LLC.

Sharing of Information

We may share personal information with service providers that assist us in operating our business, providing contracted services, processing transactions, managing communications, or maintaining our systems. We may also disclose information when required by law, regulation, legal process, or governmental request. We do not sell personal information to third parties. Mobile opt-in information, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

Your Rights and Choices

You may contact us to request access to personal information we maintain about you; request correction or updating of inaccurate information; request deletion of personal information, subject to applicable legal and business record-retention requirements; withdraw consent for certain communications; or opt out of SMS communications. To opt out of SMS messages, reply STOP to any text message from us. You may also contact us directly and request removal from SMS communications.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss. However, no electronic transmission or storage method can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements. Updates will be posted on our website with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to request access, correction, or deletion of your personal information, please contact:

The Window Depot LLC
4154 Corporate Court, Palm Harbor, FL 34683
Phone: 813-901-5555
Email: info@thewindowdepotllc.com
Website: www.thewindowdepotllc.com

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